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ERP

IrobotBox ERP system

Super popuar ERP with multi users,One-stop solution for trouble-shooting engaging in cross-border e-commerce operations and management

Appointment

Why choose IrobotBox ERP system

he IrobotBox ERP has docked more than 30 mainstream cross-border e-commerce platforms, 2,000 logistics channels and more than 50 overseas warehouse service providers, creatingfund management, team management, product management, purchase management, sales management, order management, CRM, warehouse managementlogistics management, report managementhelp cross-border e-commerce sellers to improve the three core competencies of team performance management, supply chain cost control, and business operation management, which controls all aspects of operations and achieves refined management

What can IrobotBox bring to my customers ?

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    Multi-platform and multi-store integrated management, 5 times higher operational efficiency

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    Efficient automated order inventory processing, reducing labor costs by 30%

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    Order profit accounting accuracy rate up to 99.5%

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    The maximum daily order processing capacity is 100,000+

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    Product shelf time is reduced by 80%

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    CPC advertising operation efficiency increased by 50%+

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    Average customer benefits improvement 60 %

Appointment

Functional structure diagram

Functional structure diagram

What is the IrobotBox ERP system

Capital management Team management Product management Purchasing management Sales management Order management CRM Warehouse management logistics management report management

Capital management

Adopt the most accurate and rigorous financial management process, calculate the ins and outs of each penny, and grasp the company's capital flow in real time.

Fund planning Financial management Payment management Collection management

Highlight Function

  • One-touch loan Support pickup/multi - currency batch withdrawal

  • Smart payment Supports prepayment, multiple payments, and bulk payments

  • Payment collection by Amazon Check the operating status of the store during each period of time to determine whether the store is losing money or profitable

  • Amazon claims Analyze each missed claim case in the past 18 months to reduce losses

  • 1688 payment 1688 orders support multiple payment methods (Cheng e credit, Alipay, cross-border treasure, 1688 fast payment)

  • Payment recommendation The system will automatically recommend the payment method with the highest priority according to the Settings

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Team management

From the team to the individual, each departments and group conduct KPI assessment, standardize management of the company, and improve overall performance.

Organization management system Performance management

Highlight Function

  • Authority segmentation management Create a custom role, assign users for the role, limit each function of the system, and record the operation behavior of every user.

  • KPI Board Management Departments and teams shall conduct KPI assessment for each staff member, collect the performance of all staff members, and improve the overall performance of the enterprise

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Team management

Product management

Sort all product information, truing it into refined management involved with every picture, every title, also enable rapid mass placement at the same time.

Product development management Product library management

Highlight function

  • Product activity According to sales volume, the product is divided into popular, prosperous, flat, unsalable and new type, which is to facilitate the timely preparation of goods

  • Shipping recommendation reminder Remind customers to send goods by sea through data analysis when preparing goods, so as to save the high cost of goods preparation by air

  • Portfolio Product Management Supports multiple quantities of one product is sold in bundled as well as multiple products are sold in bundled

  • Variant Product Management Support different specifications of the same product, and connect them through the matrix

  • Product Photo Library Custom / batch generation of picture groups for corresponding channels Listing directly upload when processing batch upload

  • Product Title Library Generate similar but different titles in batches, which can be called directly when listing uploads in batches

  • Price calculator At the stage of product development, the platform sales price is established according to the product purchase price, or according to the sales price to limit the target purchase price

  • Sensitive thesaurus management When editing products, sensitive words are automatically reminded to avoid using infringing and prohibited words marked on the platform

  • 1688 one-touch distribution Quickly synchronize the product pictures, titles and description information of the 1688 platform to the product library

  • The same source development If the goods are out of stock or need to be replaced due to poor quality, the same type of goods recommended by the system can be directly adopted

  • Multi-platform acquisition Collect the products of each platform into the system product library

  • Multilingual management When uploading the listing, the national language of the main market will be automatically called

  • Intellectual property management Streamline the search for product infringement, and record the product infringement records to facilitate the purchase, editing and search of infringing products

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产品管理

Purchasing management

Intelligent analysis of procurement needs, different configurations aim for different type of procurement, paying attention to properly managing the entire procurement process, each link is clarified.

Purchase order management Supplier management

Highlight function

  • Intelligent stock analysis Make statistics on the order sales of local warehouse customers, prompt the local warehouse whether it needs replenishment according to the stocking rules, and provide the reference replenishment quantity

  • 1688 Automatic Placing Order Automatically place orders after setting rules to save labor costs

  • Expedited procurement management In case of insufficient inventory, the system will automatically expedited purchase and generate the purchase order by one-touch

  • Procurement and documentary management Procurement process monitoring

  • Defective product management Management of return and exchange process for defective products

  • Processing and purchasing management Support raw material procurement, finished product processing, and realize independent processing of products

  • Supplier rating Make statistics on the scores of each supplier every month, so as to evaluate the best supplier

  • Supplier reconciliation Accounting periods is provided by the supplier to facilitate the financial department to check the account with the supplier on time

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Purchasing management

Sales management

Docking with 30+ mainstream cross-border e-commerce platforms, managing Listing, orders and advertising, from intelligent publishing to traffic conversion to advertising, truly achieving refined operation.

Listing management Advertising management Account status Dull product management

Highlight function

Amazon listing management eBay Listing management Wish Listing management AliExpress Listing management Joom Listing management Oberlo Listing management Shopee Listing management Cdiscount Listing management
  • Batch publication Support single product publishing, batch publishing, listing replication, improve the efficiency of listing

  • Project Phoenix Monitor the Listing selling phase for price adjustment, dismounting and promotion

  • Timing up and down shelf Custom rules can be used to get on and off the shelves at a specified time to help reduce the risk of follow-up sales

  • Automatic follow up sale Automatically follow other store products or follow your own products, quickly intercept traffic, and improve the sales volume of this store

  • Follow up sale reminder The system can detect the behaviors of other sellers and collect their store information to the system to timely remind the sales staff

  • Smart stock Intelligent stock analysis is conducted on FBA Listing, and the system is automatically calculated and reminded of replenishment

  • Listing monitoring Automatically record the daily ranking of Listing, understand the changes and trends of keyword ranking, and grasp the effect of Listing keywords in time

  • Sales monitoring Keep track of all sales figures and sales trends

  • FBA plan Create a multi-dimensional FBA plan to monitor inventory data, purchasing data, and the quantity and status of products in transit

  • Buybox management Has all the functions of collection and automatically grab Buybox

  • Comment tracking Automatically synchronize product reviews, record the process of tracking buyer feedback, and help Amazon sellers better manage Reviews

  • Batch publication Support single product publishing, batch publishing, listing replication, improve the efficiency of listing

  • Circular publicationSet rules for cyclical releases, which can be cyclically released after opening, which will drive traffic and increase product exposure

  • Project Phoenix Monitor the Listing selling phase for price adjustment, dismounting and promotion

  • New product analysis Statistics and analysis of newly released products in the store

  • Competitive Product Analysis Analysis of New Listing sales and reviews in the store after binding the store ID

  • Affiliate marketing Add links to the store's hot sales or new listings on the platform to increase views

  • Bargaining Management Buyers and sellers can negotiate prices, which can increase seller sales and enhance the buyer's shopping experience

  • Smart price adjustment By setting price adjustment rules, automatically adjust the list selling price

  • Balance inventory Prevent oversold and keep the available quantity consistent with the actual inventory

  • Repeated delivery monitoring Detect duplicate listings by title to prevent duplicate listings

  • eBay listing preferences Support a variety of personalized advertising display methods (bold title, window display upgrade, value package, homepage recommendation, counter style)

  • Batch publishing Support one-to-one, many-to-one, one-to-many shelf, improve publishing efficiency

  • The freight template Set different freight charges for different countries and regions, and adjust the template directly when putting it on the shelf to improve the work efficiency of sales staff

  • Publication audit Sales collect products by product ID in wish draft box, edit them and put them on the shelf after passing the review

  • Batch publishing Support single publishing, variant publishing, table publishing, multi - account publishing

  • Publication audit Sales collect products by product ID in the draft box, edit them and put them on the shelf after passing the review

  • Balance inventory Prevent oversold and keep the available quantity consistent with the actual inventory

  • Bulk price adjustment You can customize the Settings, or you can adjust prices in bulk by rounding up the rules

  • Batch publication Support single publication, variant publication and form publication

  • Publication audit Sales collect products through commodity ID in draft box, edit them and put them on the shelves after approval

  • Bulk price adjustment You can customize the Settings, or you can adjust prices in bulk by rounding up the rules

  • Sales tracking Track product sales data, display in multi-dimensional (3 days, 1 week, 30 days, 3 months)

  • Batch publication Support single publication, variant publication and form publication

  • Publication audit Sales collect products through commodity ID in draft box, edit them and put them on the shelves after approval

  • Sales tracking Track product sales data, display in multi-dimensional (3 days, 1 week, 30 days, 3 months)

  • Batch publication Support single publication, variant publication and form publication

  • Publication audit Sales collect products through commodity ID in draft box, edit them and put them on the shelves after approval

  • Balance inventory Prevent oversold and keep the available quantity consistent with the actual inventory

  • Sales tracking Track product sales data, display in multi-dimensional (3 days, 1 week, 30 days, 3 months)

  • Timing up and down shelf Custom rules can be used to get on and off the shelves at a specified time to help reduce the risk of follow-up sales

  • Batch publication Support single publication, variant publication and form publication

  • Publication audit Sales collect products through commodity ID in draft box, edit them and put them on the shelves after approval

  • Sales tracking Track product sales data, display in multi-dimensional (3 days, 1 week, 30 days, 3 months)

Amazon advertising management Wish advertising management
  • Automatic ad price adjustment Set different price adjustment rules in different time periods, and increase the budget in the peak traffic period; During the low peak period of traffic, the price adjustment object or budget is suspended to achieve the regulation of the overall advertising

  • Advertising dashboard Analyze advertising keywords, products, inefficient advertising campaigns, etc., and make statistics on the launch profile and performance of all accounts, so as to easily understand the sales performance and advertising spending

  • Wish advertising management Create smart ads that increase exposure and increase sales

  • Amazon account monitoring Timely synchronization of order defect rate, cancellation rate, delay rate, effective tracking rate

  • EBay CBT policy performance Monitor the safety and health of all eBay store accounts

  • AliExpress AliExpress store performance Synchronize the service status of all AliExpress stores

  • Amazon account monitoring Timely synchronization of order defect rate, cancellation rate, delay rate, effective tracking rate

  • CBT policy performance Monitor the safety and health of all eBay store accounts

  • store performance scoring AliExpress store performance Synchronize the service status of all AliExpress stores

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Sales management

The order management

The system intelligently realizes automatic warehouse division, automatic order checking, marking and monitoring of delivery, and reminding of delivery timeout, so as to meet all requirements of daily order processing of customers.

Customer order Stock order

Highlight function

  • Synchronous order management System automatically captures orders on the platform to the customer order page

  • Intelligent shipping management When the FBA inventory is insufficient, the existing number of items in the inventory will be shipped first, and then the insufficient items will be purchased

  • The order audit strategy Avoids manual audit, orders are automatically transferred to the warehouse, and the warehouse issues the order at any time

  • The synchronous overseas warehouse strategy Which can filter the orders from the source channel and the delivery warehouse, and push the orders to the corresponding overseas warehouse by controlling the synchronization time

  • Package consolidation and splitting Allows order splitting and merging, and intelligently identifies multiple orders of the same buyer

  • Blacklist user management After adding blacklist users, authorization to the system, can directly intercept the blacklist users order

  • FBW distribution plan Docking with wish Which is connected with wish to realize automatic warehouse division, prompt delivery efficiency, print product barcode and case mark directly in ERP, and update the latest status of distribution plan in real time

  • On route listing management After obtaining all amazon back-end shipmentID standby library plan on route data, and accurately calculates amazon listing on route data

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The order management

Customer service managemen

For different scenarios, you can automatically send emails at regular and fixed points, automatic classification, and customized quick note, and support after-sales services such as returns, negative and neutral reviews, and dispute, which is convenient and fast.

Mail Management Complaint Management After Sales Management Customer Operations

Highlight function

  • Email template management Directly apply the template to respond to similar questions from customers, greatly reducing the workload of customer service personal

  • Classification of quality complaints For customers' request that require refunds and returns, categorize quality complaints and analyze product issues

  • E-mail classification management E-mail classification can help staff quickly aim at customer issues and improve the efficiency of customer service staff

  • Email auto-response The Amazon platform sets an auto-reply policy. During holidays, the system will automatically respond to emails that have not been answered within a few hours

  • E-mail evaluation-oriented management Amazon platform automatically sends e-mails for requesting positive feedback to guide buyers to leave positive comments and improve the positive rate of stores

  • Aliexpress automatically reminds AliExpress will automatically send reminders to buyers, which will help improve store ratings

  • AliExpress Automatic Evaluation AliExpress will automatically send reminders to buyers, which will help improve store ratings

  • AliExpress Postponed Receipt of Orders If the goods cannot be delivered on time during the delivery period, an extension will be set up and a letter will be sent to the buyer

  • AliExpress Dispute settlement Dispute with multiple accounts can be handled directly in the system, saving time and effort

  • Feedback Management Reviews involving with Amazon store, analyzes and processes the reasons for negative reviews

  • eBay Dispute Settlement Automatically handles disputes issued by buyers, with regard to not receiving goods, returning goods, or sellers escalating because buyers have not paid

  • eBay negative evaluation You can directly contact the buyer to modify the negative evaluation, or you can reply in appropriate way and complement seller evaluation

  • returne Bay Returns Management Handles returns for all buyer-initiated return requests

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CRM

Warehouse management

Intelligent and efficient warehousing management system integrates the operations of receiving goods, warehousing and warehousing, and manages information and resources better.

Inbound management In-warehouse management Outbound management Return management

Highlight function

  • Multi-warehouse transfer management Manage and control the local multi-warehouse transfer, the corresponding personnel review the transfer data, and can collect the difference data of receipt

  • Intelligent warehouse planning Refined management of multiple categories and regions to improve warehouse utilization

  • Multi-mode inventory Flexible start / tentative inventory planning, planning inventory range, managing inventory profit and loss data, and realizing batch SKU inventory result processing

  • Automatically recommended location When a new product enters the location, the system will automatically match the nearest location for the occupied location

  • Diversified warehousing support in single, batch and form manual ways of warehousing, rework and storage, inventory warehousing, reduce error rate

  • Product repair and control record the process of returning the product to the supplier for repair after sampling

  • Export tax refund management Through the system settings, automatically count all orders that meet the export tax refund condition

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Warehouse management

Logistics management

Develop an order review strategy, shipping matching methods, delivery warehouses, and freight calculations. Parcel tracking, fast print picking, and efficiency improvement and reduction on error probability.

Logistics Company Management Overseas Warehouse Logistics Self-delivery Management

Highlight function

  • Logistics optimization strategy Automatic distribution of logistics channels to improve efficiency

  • Freight trial online Intelligent match the best logistics price, save the logistics cost

  • Transport statistics management Shipping statistics, automatic calculation of freight, convenient freight accounting

  • Customs declaration information managementCustom declaration information, quick declaration as needed to avoid high tariffs

  • Custom invoice Customize order invoice and parcel invoice on demand

  • Custom template Customized specifications of various templates, flexible printing and cost saving

  • Flexible tariff management Flexible control of tariffs, accurate calculation of order profits

  • Carrier management Unified management of logistics channels, convenient transport flexible call

  • Parcel logistics track Real-time tracking of logistics track status, realizing one-stop package query and abnormal alert

  • Automatic stock allocation Intelligent automatic distribution of inventory, no manual operation, improve efficiency

  • CS order shipment Multi-mode order picking operation improves the efficiency of picking and reduces the delivery error rate

  • Delivery batch management Automatic generation of delivery batch, improve the accuracy of delivery logistics providers

  • First way freight management Automatically apportion head freight and finely calculate head cost

  • Warehouse Picking PDA Convenient operation, improve the efficiency of warehouse staff, realize paperless office

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Report management

Report management

A powerful data center that accurately and quickly analyzes the profit, cost, and expenditure of each dimension and link.

Business reports Performance reports Amazon reports Custom reports

Highlight function

  • Order profit report Calculate the revenue (sales income, freight income, other income) of each order (commission, advertising, purchase costs, head freight, warehouse rent, packaging costs and other expenses)

  • Capital flow report calculate the total historical purchase and the total purchase of sluggish products according to different warehouses

  • Inventory sales report According to the warehouse statistics, the sales of each product and the inventory capital occupancy during purchase, transportation and in the warehouse

  • Product sales report statistics of product sales according to time, account, listing and other dimensions

  • Advertising analysis report Analyze high-quality advertisements based on dimensions such as shop, user recommended keywords, advertising keywords, listing, and automatic advertising

  • Customer service statistics report statistics of customer service email response and order refund amount

  • Warehouse statistics report For different positions in the warehouse, measure the number of packages and the number of products to evaluate the work

  • Purchase commission report Calculate the purchase commission for the price reduction of different purchase batches

  • Development commission report Calculate development commission for developers based on SKU sales profits during the development cycle

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Report management
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