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Customer case

The Key to Assist The Successful Transformation of Cross-border E-commerce Enterprises


Customer Cases

To protect the privacy of customers, some cases shown below have been authorized by customers

  • Customer Cases
  • Customer Cases
  • Customer Cases
  • Customer Cases
  • Customer Cases
  • Customer Cases

Customer Case A

General situation of the company

Industry: clothing accessories, adult products, LED lighting consumer electronics, fashion home, sports outdoor, etc.

Employee size: 100 or so (2018)

Product Characteristics: Delivery Model

Average daily output: 2018-7037

Transportation mode: small package + a small amount of FBA

Market Distribution: Europe, America and Japan

Main demands

  • Monitor Abnormal Inventory to Reduce Inventory Loss

  • Employees'rights and responsibilities are clear

  • More cross-border industry experience

Solution and Benefit

  • Amazon's claim: from September 2018 to the end of the year, the total amount claimed was 20.23W.
  • KPI assessment: Through Irobotbox ERP, the organization structure, grouping, post division and some profit statements are sorted out, and the corresponding post kpI assessment mechanism is formulated.
  • Irobotbox hold regular internal sharing sessions, including cross-border industry knowledge dissemination, efficient management methods sharing.

Customer case B

Monthly sales of $100W

About 100 employees

Network Purchasing and Factory Purchasing

Main platform Amazon, ebay, wish, express and other platforms

Main demands

  • A Set of Cross-border E-Commerce Solutions

  • Departmental planning is clearer and organizational structure is divided by responsibilities

  • Work needs to be streamlined to improve labor efficiency

  • Establishment of staff performance appraisal management

Solution and Benefit

  • Clear Organizational Structure Planning
  • According to the company's development needs, in combination with the system to assign roles, authority, clear scope of work and objectives, formulate KPI assessment plan to achieve efficient management
  • Achieving a five-fold increase in procurement efficiency and the efficiency of small package delivery has also been significantly improved
  • Using report forms for data analysis to simplify assessment and cope with the rapid development of the company

Customer case C

Industry: 3C electronics, fashion home, sports outdoor, etc

Employee size: about 100 people

Product Characteristics: Delivery Model

Average daily output: 5253

Transportation mode: small package + a small amount of FBA

Main markets: Europe and America

Main demands

  • More convenient management of product library

  • Synchronization of sales data in stores to reduce operating costs

  • Employees'rights and responsibilities, clear work

Solution and Benefit

  • Product repository center: from product development to purchasing management to supplier management, to achieve efficient and convenient management of product repository
  • Store operation: from shelf to marketing, from demand analysis to after-sales maintenance, achieve truly fine operation
  • KPI assessment: Through Iroobotbox ERP, the organization structure, grouping, post division and some profit statements are sorted out, and the corresponding post kpI assessment mechanism is formulated
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